ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Davis Heating & Air Conditioning, we know that choosing a company you can trust to complete AC repair in Rocky Mount is important. We understand how important it is to find a reliable company that does good work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any expert that works in your home should have liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can share? A reliable company that can do AC repair should have a number of references they’ll happily share with you. Look at these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you give a written estimate? Make certain to get a written estimate so you can review all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you filter out companies you aren’t planning to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you pick has experience working on your specific equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Davis Heating & Air Conditioning a call at 540-483-5605. We’re happy to help! If you’re ready to schedule an AC repair, you can even use our handy online scheduler to make your appointment.