How to Choose an HVAC Contractor in Rocky Mount02/19/2016 No big decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to find a contractor that will listen to you and make sure they are meeting all your home comfort needs. HVAC installation isn’t a good candidate to be a DIY project. You’ll need to find a contractor that is highly skilled in multiple areas. They will figure out your home’s load calculation, pull permits to guarantee local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system doesn’t get a top-of-the-line installation, you’re more likely to get subpar performance from your system. The team at Davis Heating & Air Conditioning have put together some questions to ask to guide you on your journey of finding your ideal HVAC contractor. Do they have references or referrals? Before you work with a company they should be able to provide you with a list of recent customers that can corroborate the quality of their work. Once you receive that you can call and ask them about their recent HVAC projects, if they are satisfied with the results and if they would choose the company again in the future. Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the expertise of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will gladly provide you with referrals. One other option is enlisting the help of your friends on social media. These recommendations are received from people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for recommendations from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors. Are they NATE-certified? If your contractor is NATE-certified you can trust you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts. Are they properly licensed and insured? Just about every state requires licensure for HVAC contractors. This provides protection for consumers from companies that use inexperienced workers. A simple online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues. When to ask these questions? The best time to find a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s running properly and get your annual maintenance scheduled to keep it running properly. Building a relationship based on trust and experience is important to us at Davis Heating & Air Conditioning in Rocky Mount. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 540-483-5605 or set up an appointment with us using our online scheduler.